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How apk8ii Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use apk8ii — including account registration details, wallet identifiers from DANA, OVO, and GoPay, and in-session activity.

Account data kept secureDANA, OVO, GoPay wallet info handled with careNo data sold to third partiesYour right to request deletionAvailable where local law permits
apk8ii How apk8ii Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, update, or remove the personal data we hold on your account, reach out through any of the channels below. Our support team handles data-related requests alongside general account help — tell us your registered contact detail so we can locate your record quickly and respond accurately.

Live Chat Open the chat window from any page on apk8ii. Mention your registered email or phone number so our team can pull up your account and handle your privacy request directly.
Email Support Send your data request to our support email address. Include the wallet type you use — DANA, OVO, or GoPay — and the nature of your request so we can route it to the right team.
In-App Help Log into your apk8ii account on mobile, go to the Help section, and submit a privacy or data query. Responses are sent to your registered contact detail on file.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered security measures across every part of the account system — from the moment you log in to the point your DANA, OVO, or GoPay withdrawal clears. Below is a clear breakdown of the four areas that matter most to your privacy.

Account Security

Your login credentials are stored in encrypted form. We use SSL across all account pages and flag sessions that show unusual device or location patterns so we can alert you before access is granted.

Cookie Use

We use session cookies to keep you logged in across pages and to remember your deposit method — useful when you switch between DANA and GoPay. You can disable non-essential cookies in your browser without losing account access.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by applicable rules. Transaction records — including OVO and GoPay references — are held for reconciliation purposes only.

Requesting Changes

You can ask us to correct inaccurate details, request a copy of your data, or ask for deletion where no retention obligation applies. Contact us via live chat or email with your registered account details.

Privacy Policy Questions Answered

These are the questions we hear most often about how apk8ii handles personal data. If your question isn't covered here, reach out via live chat or email and we'll respond to your registered contact detail.

We collect your name, contact detail, and the e-wallet identifier you register with — DANA, OVO, or GoPay. Device and browser data is also logged when you access the site.

We store transaction reference numbers for deposit and withdrawal reconciliation only. We do not store your full e-wallet PIN, password, or any authentication credential from those apps.

Yes. Contact us via live chat or email, provide your registered contact detail, and ask for a data export. We'll process the request in line with applicable rules for your eligible region.

Submit a deletion request through live chat or email. We'll remove data where no legal or operational retention obligation applies, and confirm once the process is complete.

We do not sell your personal data. We share only what is necessary with payment processors — like DANA, OVO, or GoPay gateways — to complete transactions and verify your account.

Session cookies keep you logged in as you move between your wallet app and the apk8ii mobile site. You can clear them in your device browser settings; some account features may need you to log in again afterward.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.